Shipping

*Due to the COVID-19 outbreak, delivery time may be longer than usual as our carriers are experiencing higher than normal volume. You may experience delays in receiving your orders.

 

Free 1-3 business days shipping on all orders over AED 200. Remote locations may need additional 1-4 days for delivery.

 

Service Level

Orders Over AED500

Orders Under AED500

Expedited - 1-3 Business Days

Free

AED30

Express - 1-2 Business Days

AED50

AED50

 

For deliveries to remote locations, additional 1-4 business days maybe needed.

All shipments are processed and shipped from our Dubai warehouse via Careem or similar service.

We do our best to process and ship orders once they are received. See below for the processing schedule: 

  • Orders received before 12pm PST will ship out same day.
  • Orders received after 12pm PST will ship out the next business day.
  • Orders received on weekends will ship out the next business day.

We can only ship to UAE addresses. If you are shopping from other MENA region, you can shop at our Amazon store.

We reserve the right to cancel/refund any order at our discretion.

 

Returns

Returns: Orders can be returned within 15 days of initial receipt. Please contact us with your return request before returning the item.

 

Phone: +971 04 514 8392

Email: oppa@seoulbytes.com 

Shipping fees for returned items are the responsibility of the customer. All returns must include a tracking number as we are not responsible for damaged or lost returns.